Contact us


Any repairs would be done free, subject to the terms of your warranty.

Your device is legacy and is no longer supported by phone, chat or email. Click here to read the warranty.
Your device is end-of-life and is no longer supported by phone or email. Click here to read the warranty.


Do you think your product needs a repair? Read the process here.
You will need to provide proof of purchase to confirm your warranty. If your device is no longer covered by the warranty, it's not possible to repair or replace your device. Instead we can offer a loyalty discount to upgrade to one of the latest TomTom products. Click here for more information on repairs.
An out of warranty repair will cost €.
It's no longer possible to repair your device.

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Chat hours are listed below.
Monday - Friday:  09.00 AM - 11.00 PM EST
Saturday - Sunday:  Closed
It is currently Friday, Dec. 09, 2016 05.13 AM EST

Email us

Phone us

New Zealand 0800 450 973

Monday - Friday: 09:00 - 17:30 NZST