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To see which navigation device you have and what software it uses for updates, select the first two characters of your serial number from the drop-down below.
Your serial number can be found on a barcode sticker on your device, and for newer devices you can also find it on an information/about screen on the device itself. A TomTom serial number consists of 12 characters, starting with one or two letters.
Note: The result from the serial number checker will not show features such as Lifetime Maps that came with your navigation device.
Where to find the serial number depends on your device. You can see some examples below.
Important: Your device is no longer supported through phone or email, and it's not possible to buy new maps and services for your device. You can still get help through our user forum and FAQs. More information.