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Warranty:

Any repairs would be done free, subject to the terms of your warranty.

Repair:

You will need to provide proof of purchase to confirm your warranty. An out of warranty repair will cost €. Click here for more information on repairs.

Warranty:

Your device is legacy and is no longer supported by phone, chat or email. Click here to read the warranty.

Repair:

An out of warranty repair will cost €.

Warranty:

Your device is legacy and is no longer supported by phone, chat or email. Click here to read the warranty.

Repair:

It's no longer possible to repair your device.

Warranty:

Your device is end-of-life and is no longer supported by phone or email. Click here to read the warranty.

Repair:

It's no longer possible to repair your device.

Warranty:

Your device is no longer within warranty.

Click here to read the warranty.

Repair:

It's no longer possible to repair your device.
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Note:

We offer support in the following ways:

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To arrange a repair call our sales line below.
To upgrade to the latest TomTom product, call our sales line below
If you have recently purchased a map, service or accessory for your device and require assistance, you can get help using the options below.

Announcements

  • MyDrive Connect updates and compatibility
    Important update for Windows XP

  • New Zealand map
    The most up to date map for New Zealand is version 9.40.
    Our map team has identified an issue with wrong speed limits showing on the newest map (version 9.45) and they are working on a fix. A new map will be available soon. We will update this announcement when the new map is available.