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MyDrive

Manage your routes and view traffic information.

MyDrive
MySports

View your sports workouts

MySports
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You may currently experience issues updating your device using MyDrive Connect. Click here for more information and troubleshooting steps.
Due to a technical issue, paid subscriptions for the GO Mobile app are temporarily not correctly linked to your account. We’re investigating the issue urgently. We apologise for the inconvenience.

Your satnav might be affected by the GPS Week Number Rollover. To check your device, please click here.

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2679

What are the first two characters of the serial number of your device?

Help me find my serial number

Important:​ Your device is no longer supported through phone, and it's not possible to buy new maps and services for your device. You can still get help through our user forum and FAQs. More information.

Your device is no longer eligible for repair.
Your device is fully supported through phone and email. You can also get help through our user forum and FAQs.
Your device is eligible for repair, an out of warranty repair fee would be:
Your device is eligible for repair, an out of warranty repair fee would be:
Serial Number
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Where can I find my VIN number?

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We collect your VIN for fraud prevention and administrative purposes and delete the VIN within 30 days. We will only share this information with Renault. You can read more about your privacy in our privacy statement.

Account Support

Australia 1300 135 604

Monday - Friday: 9:00 a.m. to 5:30 p.m. AEST

Please have your device's serial number or registered email address ready so we can help you faster.

Your call may be recorded for training purpose and quality management. If you do not wish it to be recorded please select the respective option when you call.

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