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Any repairs would be done free, subject to the terms of your warranty.

Your device is legacy and is no longer supported by phone, chat or email. Click here to read the warranty.
Your device is end-of-life and is no longer supported by phone or email. Click here to read the warranty.


You will need to provide proof of purchase to confirm your warranty. If your device is no longer covered by the warranty, it's not possible to repair or replace your device. Instead we can offer a loyalty discount to upgrade to one of the latest TomTom products. Click here for more information on repairs.
An out of warranty repair will cost €.
It's no longer possible to repair your device.

If you want to take advantage of a loyalty offer, or if you have made a recent purchase and need support:

AustraliaSales line: 1300 135 604

Monday - Friday: 9:00 a.m. to 5:30 p.m. AEST


That is not a valid TomTom serial number. Your serial number is a 12-digit number printed under the bar code on your device. It usually begins with a letter.

Click here to try again.


  • For Australia, Malaysia and Singapore: Monday 05/10/2015 our support lines are closed.