How can we help you?

Find products, services and support


Manage your routes and view traffic information.


View your sports workouts


Finding the model of your navigation device

Click here to see which products/categories this applies to.

If you're unsure which TomTom device you have, select the first 2 characters of your serial number from the drop-down menu below to see information about your device.

Note: The result from the serial number checker will not show features such as Lifetime Maps that came with your navigation device.

The number you entered is not a TomTom serial number. Check the serial number on your device and enter it again.

Where to find your serial number

Where to find the serial number depends on your device. You can see some examples below.

How satisfied are you with this answer?
Your rating has been submitted; please tell us how we can make this answer more useful.

dialogue Are you planning on looking for further support after reading this answer?

Total Votes:

Serial Number