As soon as the Shipping Status shows "Shipped" on the TomTom website, we strive to deliver your order within 3-5 working days. Orders are delivered by courier Monday to Friday between 08:00 and 18:00. You will receive a tracking number by email so that you can follow the delivery online.
As soon as the Order Status shows "Payment in process" on the TomTom website, the subscription is automatically activated on your device. All you need to do to use the service is to switch the device on.
To check the date that your on-device service is valid to, see Checking status of TomTom Traffic or LIVE Services subscription.
As soon as the Order Status shows "Payment in process" on the TomTom website, your downloadable product is assigned to your TomTom account. You need to install our support software and then log in with your TomTom account to download and install this product on your navigation device.