As soon as the Shipping Status shows "Shipped" on the TomTom website, we strive to deliver your order within 3-5 working days. Orders are delivered by courier Monday to Friday between 08:00 and 18:00. You will receive a tracking number by email so that you can follow the delivery online.
As soon as the Order Status shows "Payment in process" on the TomTom website, the LIVE Services subscription is assigned to your MyTomTom account. In order to activate these services, you need to log in on your navigation device.
Once logged in correctly, you can check the status of your LIVE Services subscription and see the expiration date.
As soon as the Order Status shows "Payment in process" on the TomTom website, your downloadable product is assigned to your MyTomTom account. You need to install our support software and then log in with your MyTomTom account to download and install this product on your navigation device.