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Updating the software on your navigation device (MyDrive Connect)
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Before you start
Make sure that your computer is
compatible with MyDrive Connect. Make sure that you are using the latest version of MyDrive Connect.
MyDrive Connect is an application that helps you manage the contents and services of your navigation device.
If you have not yet installed MyDrive Connect on your computer, you can download it here:
To ensure you are using the latest version of MyDrive Connect, do the following:
Right click the MyDrive Connect icon (
or or ) in the Windows notification area or Apple menu bar.
> Settings then select the About tab. If a new version is available, you see a link saying
A newer version is available. Click here to install the latest version. Click the link to install the latest version of MyDrive Connect.
Watch the video
How to update the software on your device using MyDrive Connect
Connect your navigation device to your computer. Switch on your device.
If MyDrive Connect doesn't open automatically, click the MyDrive Connect icon (
or ) in the Windows notification area or Apple menu bar and then click MyDrive Connect. If you are not already logged in, enter your email address and click Log in. You can select "Remember my email address" so you don't have to enter it next time.
Update selected. MyDrive Connect will display what's new with this update, you must click Accept and Install to continue.
Note: If no software update is available, the software on your navigation device is up-to-date. You can disconnect your navigation device from the computer and skip the remaining steps.
MyDrive Connect downloads and installs the software on your device.
During the download and installation, MyDrive Connect shows the progress of the two operations: download to the computer and then installation on the navigation device.
Important: Do not disconnect your navigation device. Your navigation device will display a message to say when it is safe to disconnect it.
Once the installation is complete, you will see the message YOU'RE READY TO GO! in MyDrive Connect. Click the
My Content button to return to the MY CONTENT page.
When you see the message on your navigation device that the installation has completed, disconnect your navigation device from your computer.
You can now use your navigation device with the installed software update.
Status icons in MyDrive Connect
An update is available for your device.
The download and installation are in progress.
Make sure that you keep your navigation device connected to your computer.
Important updates await installation.
Disconnect and reconnect your device to continue the updates.
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