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Changes to GSM network in Australia

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Our network operator in Australia has decided to decommission its legacy 2G Global System for Mobile Communications (GSM) network on 30th of April 2018. Therefore, after 30th of April 2018, our GO 5200/6200 and GO 5100/6100 products will no longer be able to receive TomTom Traffic or mobile speed camera information using their built-in SIM card. All other functions and features will continue to work, and for instance, fixed speed cameras can still be downloaded.

Although the closure is beyond our control, we’ve taken measures to minimise the impact of this network closure on our customers to ensure that they can continue to use the TomTom services that they bought and rely on. As soon as possible, all affected users that have a registered TomTom account will receive an email about their situation.

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