Resuming a map download (TomTom HOME)

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To resume an interrupted map download, click Update my device again. Select your map and click Update and install. TomTom HOME then continues the download.

If your download is complete but the installation is interrupted, you can install your map by clicking Add Traffic, Voices, Safety Cameras etc.Items on my computer.

If TomTom HOME does not resume downloading your map, you must manually delete the map from your documents folder and download the map again. Select your operating system from the list below to display the instructions:

Windows 8
Windows 7 & Vista
Windows XP
Mac OS X
  1. Press the Windows logo key +D to show the Windows desktop.
  2. Right-click the TomTom HOME icon in the system tray and click Exit.
  3. Press the Windows logo key +E to open the Windows file explorer.
  4. Open DocumentsTomTomHOMEDownloadtemp.
  5. Delete the files in the folder temp.
  6. Start TomTom HOME and download the map again.
  1. Right-click the TomTom HOME icon in the system tray and click Exit.
  2. Click StartComputerDocuments.
  3. Go to TomTomHOMEDownloadtemp.
  4. Delete the files in the folder temp.
  5. Start TomTom HOME and download the map again.
  1. Right-click the TomTom HOME icon in the system tray and click Exit.
  2. Click StartMy ComputerMy Documents.
  3. Go to TomTomHOMEDownloadtemp.
  4. Delete the files in the folder temp.
  5. Start TomTom HOME and download the map again.
  1. In the dock, click and hold the HOME icon then choose Quit to close TomTom HOME.
  2. In the Finder menu, click Go and then choose Home.
  3. Go to DocumentsTomTomHOMEDownloadtemp.
  4. Delete the files in the folder temp.
  5. Start TomTom HOME and download the item(s) again.
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