Click here to see which products/categories this applies to.
This FAQ contains information that may not be applicable to your device.
Tip: Check the documentation that came with your promotion or activation code to see where you can use it. Which type of code do you have?
I have a discount voucher.
You will need to activate this code on the tomtom.com website. To activate your discount voucher, do the following:
Choose your product on
tomtom.com. To add your product to your shopping cart, click
Add to cart. Copy and paste your code into the
Voucher code box on the shopping cart page and then click Activate.
The value of the discount voucher is deducted.
Continue button to proceed to enter your details and place the order.
Terms and conditions for discount vouchers
Each voucher code is valid for one transaction at tomtom.com, when its full value will be deducted.
Your voucher code cannot be redeemed against Map Update Services, LIVE Services and voices.
Your voucher code cannot be redeemed against discounted items.
Your voucher code must be used in the web shop of your country of registration and is not exchangeable for cash.
Your voucher code cannot be redeemed using TomTom HOME or the Apple iTunes Store.
Each device owner may only redeem one voucher code.
A voucher code cannot be used for orders that accumulate to less than 10 GBP.
I have a prepaid promotion or activation code.
To activate your promotion or activation code in TomTom HOME, do the following:
Connect your navigation device to HOME and log into your TomTom account.
Use my activation code. Type your promotion code and then click
Next. As soon as you activate your code, the associated product is available for download.
If the download does not start automatically, click Update my device in HOME. Latest Map Guarantee
You no longer need a promotion code to qualify for the Latest Map Guarantee.
To download your Latest Map Guarantee, do the following:
Connect your navigation device to your computer.
Launch TomTom HOME
Log into your MyTomTom account. In
TomTom HOME, Click Use Latest Map Guarantee in the Tools menu.