Pairing your TomTom Touch fitness tracker to your Android device

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The TomTom MySports mobile app allows you to automatically upload your activity data from your TomTom Touch Fitness Tracker to TomTom MySports using your smartphone. It also allows automatic uploads to a number of other websites. In addition, the app allows you to download software updates for your fitness tracker.

Before you pair your fitness tracker with your Android device, make sure that you are using the latest version of the TomTom MySports app and that you have the latest version of the software for your fitness tracker installed. If a newer version of the MySports app is available, you can download it from the Play Store. If a newer version of the software for your fitness tracker is available, you can download it using the MySports Connect desktop app.

To pair your Android device with your fitness tracker, follow these steps:

  1. Ensure that your Android device is compatible with the TomTom MySports app. You can find information about compatible devices in Google Play.
  2. Ensure you have a working internet connection on your Smartphone.
  3. Your fitness tracker needs to be connected to a power source. If connecting to your computer, wait for the MySports Connect desktop app to finish updating your device before continuing.
  4. Make sure that your fitness tracker and Android device are close to each other.
  5. Switch on Bluetooth® in the Settings on your Android device.
  6. Start the TomTom MySports mobile app on your Android device.
  7. On your fitness tracker, press the button to wake up the screen, swipe the screen till you see the Bluetooth® and smartphone icons and press the button again.
  8. On the Activate your device screen of your mobile app tap Band.
    Your Android device shows Searching.
  9. When the name of your band appears, tap on it.
  10. When the name of your fitness tracker appears in the list on the Searching screen, tap on it and accept the request to pair.
  11. Important: Check your Android notification bar for the fitness tracker pairing request. On some Android devices the pairing notification is shown in the Android notification bar after you have selected the fitness tracker you want to connect. Some Android devices show a pop-up, some don’t show anything. Devices that do show a pairing request require you to accept pairing within a few seconds.

  12. In the MySports mobile app, enter the PIN code shown on your fitness tracker.
  13. Once your MySports app and fitness tracker are connected tap Done.

Your fitness tracker and the MySports app are now paired. If you have trouble pairing your fitness tracker, see below for troubleshooting instructions.

If you open the mobile app on your phone and it is trying to connect to your fitness tracker, you may need to wake up the fitness tracker by pressing the button. To sync, pull down the Dashboard screen in the app. If you experience issues syncing with the app, you can always sync your activities using the MySports desktop app.

If you are upgrading your Android device version, you will usually have to un-pair and re-pair your fitness tracker by following the steps below.

Troubleshooting

If you cannot connect your fitness tracker to the MySports app then it is recommended to fully un-pair it from your Android device, then pair it again following these steps:

  1. In the Bluetooth® Settings menu of your Android device, un-pair or forget your fitness tracker. Try to pair your fitness tracker again by following the pairing instructions above. If it’s still not working, continue with the troubleshooting steps below.
  2. Un-install and re-install the MySports mobile app from the Play Store.
  3. Restart your Android device.
  4. Switch off Bluetooth® and switch it back on.
  5. Restart your fitness tracker by connecting to a power source.
    Your Android Device and fitness tracker are now fully disconnected and reset.
  6. Start the MySports mobile app on your Android device.
  7. Continue pairing as described in the pairing instructions above (from step 7).
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