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A soft reset is performed each time you disconnect your TomTom Touch from a wall charger or computer.
To perform a soft reset, follow these steps:
When you perform a factory reset in TomTom Sports Connect, all personal data and settings on your fitness tracker are deleted. This action cannot be undone.
You should only use a factory reset as a last resort to restore your fitness tracker or if you really want to remove all your data and settings.
A factory reset reinstalls the software on your fitness tracker and this removes the following:
Note: If you are using the TomTom Sports mobile app, you may need to make your smartphone forget your fitness tracker and then pair it again as follows:
Important: When you perform a factory reset, do not disconnect your fitness tracker before TomTom Sports Connect has finished restoring it. This may take several minutes. Check any messages shown in TomTom Sports Connect before disconnecting.
To perform a factory reset, follow these steps: