My Australia map changes colour. What can I do to fix it?

Click here to see which products/categories this applies to.

Note: The Australia map version 9.16 that is fixing this issue is now available in TomTom HOME.

See also: How do I download and install my map? (TomTom HOME)


The repeatedly changing colors are caused by a corrupt file called faces.dat, which is inside the map folder. Soon, we will release a free map update of Australia (version 9.16), which resolves this issue.

In the meantime, you can solve this issue by replacing the file faces.dat with a new version manually.

Select your operating system below to find the instructions:

Windows 8


Windows 7 & Vista


Windows XP


Mac OS X

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