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This FAQ contains information that may not be applicable to your device. More information.
This page applies to navigation devices that are updated using MyDrive Connect. What software do I need to update my device?
The size of our maps increases all the time as we add details, such as new roads. We add more details to make the maps more accurate and more useful.
You may find that when you buy a new map or update an existing map, the map you have chosen does not fit on your navigation device. To solve this, MyDrive Connect can offer you smaller sections of some maps, called Map Zones. A Map Zone contains the same level of detail as a complete map.
When you buy or update a map, you may be able to choose a Map Zone using MyDrive Connect. This happens if you cannot fit a complete map on your navigation device.
Map Zones are available for Europe and USA, Canada and Mexico.
Click on the box below to see detailed information about what is available in each region:
You may want to select a Map Zone that includes the countries where you drive most often or a different zone for an international trip.
Note: Map Zones are not available for all maps.
MyDrive Connect only downloads the zone you have selected. You are still entitled to use the complete map and can change the active zone in use on your device at any time using MyDrive Connect. You can only install one Map Zone at any time.
You can change the active Map Zone in use on your navigation device at any time using MyDrive Connect. For more information see, How do I choose my Map Zone?