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For more information on how to install TomTom HOME, view our FAQ. [ show me how... ]
Firewalls, antivirus scanners and pop-up blockers can also interfere with TomTom HOME. It may be necessary to configure your firewall and router to allow TomTom HOME full access to the internet.
If you are using TomTom HOME on a business network, for example, in an office at your workplace, be aware that your company may have restrictions and access policies that may prevent you from connecting to our servers. Also, if you are using a public network, it could have an unstable internet connection that could cause a download or an installation failure.
You can check that TomTom HOME has successfully connected to the TomTom servers in the connection status section in the TomTom HOME system information page. [ more... ]