Thank you for your feedback!
How can we help you?

Find products, services and support


Manage your routes and view traffic information.


View your sports workouts


No GPS on your navigation device? Here's what to do:

Click here to see which products/categories this applies to.


Important: If your device doesn't receive a GPS signal, it might be impacted by the GPS Week Number Rollover. In this case you will need to update the software on your navigation device. Click here for more information.


After checking your device in step 1, if your device is not impacted or still doesn’t receive a GPS signal follow the step by step instructions. click here

Also, here are some important forum links you would like to check:

  • TomTom No GPS signal 2019
  • GPS Week number roll-over
  • GPS update didn’t work how can I fix this?
  • Waiting for a valid GPS signal
  • TomTom No GPS signal 2019
  • Blue and me not getting a valid signal
  • Did this answer your question?