Map Share Reporter is an online application for reporting changes to TomTom maps using your desktop or laptop computer.
Map Share Reporter enables you to use a larger monitor or laptop screen for reporting changes and provides plenty of space to add comments to your reports. Our Review Team will check your reports carefully and consider including them in future updates to our maps.
You can find Map Share Reporter here: www.tomtom.com/mapshare/tools.
Using Map Share Reporter you can go online and use your computer to tell TomTom about changes that you would like to see included in future versions of our maps. Using Map Share on a navigation device is different because it enables you to make certain map changes instantly. [ show me how... ]
Your reports are important to us and we take time to review each one carefully. Depending on the nature of the change, it can be resolved within a few days or a few weeks. After a change is accepted, it may take some time for this to become available in a map update for your navigation device or to be incorporated into LIVE Traffic and Route Planner services on our website.
You can use Map Share Reporter to report map changes in 90 countries.
If the correct option is not listed, add additional information to the text box and repeat the steps above
Note: You can pan around in the map window by using the arrow keys on the keyboard.
Altering an existing report is not possible so in this case, submit a separate report with the corrected information instead.
Under My Reports, click Show all my reports.
When in the correction view, you can also click See my previous reports. Click on an individual item in the table to see details of the report.
The report list automatically updates to show the reports viewable in the map view. To return to the complete history, click Show all my reports.
TomTom has received your report and is using both people and automated systems to evaluate the change.
TomTom has updated its map database to reflect your report. It may take some time for this change to appear on online maps or to become available in a map update for your navigation device.
Report not accepted
TomTom has been unable to make this correction to our map. This doesn’t necessarily mean that your report is wrong. We may need more data or we may need to adjust other parts of our map in order to accommodate the change. In this case we will add the area to a “to do” list of areas for further investigation, but are unable to fix it at this point.