MyDrive Connect is an application that helps you manage the contents and services of your navigation device.
If you have not yet installed MyDrive Connect on your computer, you can download it here:
|Download MyDrive Connect for Windows|
|Download MyDrive Connect for Mac OS X|
To ensure you are using the latest version of MyDrive Connect, do the following:
MyDrive Connect should be installed in the default directory. This will be on the C: drive if you are using Microsoft Windows and the Macintosh HD on an Apple computer.
If you have installed MyDrive Connect on another hard drive, check the available space for that drive as described below:
Note: Security settings on your computer or internet router may prevent MyDrive Connect from downloading files. For more information, go to What should I know before downloading updates?
Note: For purchased maps or the Map Update Service, make sure you are logged into your MyTomTom account that you used to make the purchases. If you're unsure, click Log out, then log back in using the correct account.
Note: This button is called Install if the map is not installed on your device. Click Install to install the map on your device.
MyDrive Connect downloads and installs the map on your device.
Note: As long as there is enough space in the internal memory of your navigation device, MyDrive Connect installs your map in that memory. If there is not enough space in the internal memory, MyDrive Connect lets you create free space in the internal memory or, if available, use a memory card installed in your device.
During the download and installation, MyDrive Connect shows the progress of the two operations: download to the computer and then installation on the navigation device.
Important: Do not disconnect your navigation device. Your navigation device will display a message to say when it is safe to disconnect it. However, you can safely use another tab in your browser to visit tomtom.com or any other website.
Once the installation is complete, the installation screen will close and you are re-directed to the My Content page. Also, the status in MyDrive Connect changes to Connected and you see this icon:
You can now use your navigation device with the installed map.
Note: If you have installed a map of a new region, you have to switch maps on your navigation device to use that map. For more information, see How do I switch between the maps installed on my device?