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MyDrive Connect should be installed in the default directory. This will be on the C: drive if you are using Microsoft Windows and the Macintosh HD on an Apple computer.
If you have installed MyDrive Connect on another hard drive, check the available space for that drive as described below:
Note: Security settings on your computer or internet router may prevent MyDrive Connect from downloading files. For more information, go to What should I know before downloading updates?
Tip: To save time, you can set MyDrive Connect to download updates automatically even when your device is not connected. You can then install the updates next time you connect your device. To use this feature, go to Settings, open the Downloads tab and select to Schedule the download of updates.
Note: This button is called Install if the map is not installed on your device. Click Install to install the map on your device.
MyDrive Connect downloads and installs the map on your device.
Note: As long as there is enough space in the internal memory of your navigation device, MyDrive Connect installs your map in that memory. If there is not enough space in the internal memory, MyDrive Connect lets you create free space in the internal memory or, if available, use a memory card installed in your device.
During the download and installation, MyDrive Connect shows the progress of the two operations: download to the computer and then installation on the navigation device.
Important: Do not disconnect your navigation device. Your navigation device will display a message to say when it is safe to disconnect it.
Once the installation is complete, you will see the message YOU'RE READY TO GO! in MyDrive Connect. Click the My Content button to return to the MY CONTENT page.
You can now use your navigation device with the installed map.
Note: If you have installed a map of a new region, you have to switch maps on your navigation device to use that map. For more information, see How do I switch between the maps installed on my device?