How can we help you?

Find products, services and support


Manage your routes and view traffic information.


View your sports workouts

Was your visit helpful?
Don't ask again
Thank you for your feedback!

Downloading and installing your map (MyDrive Connect)

Click here to see which products/categories this applies to.

Watch the video

Before you start

  1. Make sure that you are using the latest version of MyDrive Connect. 
  2. Check if there is sufficient free space on your computer. You need a minimum of 8GB. more

Note: Security settings on your computer or internet router may prevent MyDrive Connect from downloading files. For more information, go to What should I know before downloading updates?

Tip: To save time, you can set MyDrive Connect to download updates automatically even when your device is not connected. You can then install the updates next time you connect your device. To use this feature, go to Settings, open the Downloads tab and select to Schedule the download of updates.

Downloading and installing your map

  1. Connect your navigation device to your computer. Switch on your device.
  2. If MyDrive Connect doesn't open automatically, click the MyDrive Connect icon (Imageor Image) in the Windows notification area or Apple menu bar and then click MyDrive Connect.
  3. If you are not already logged in, enter your email address and click Log in. You can select "Remember my email address" so you don't have to enter it next time.
  4. You see an overview of the number of available updates ready for your device and, if applicable, any items which have expired or are about to expire.

  5. Click My Content at the top left of the page.

    MyContent button

  6. Under MY MAPS, click Update on the map you want to update.

    Note: This button is called Install if the map is not installed on your device. Click Install to install the map on your device.


    MyDrive Connect downloads and installs the map on your device.

    Note: As long as there is enough space in the internal memory of your navigation device, MyDrive Connect installs your map in that memory. If there is not enough space in the internal memory, MyDrive Connect lets you create free space in the internal memory or, if available, use a memory card installed in your device.

    During the download and installation, MyDrive Connect shows the progress of the two operations: download to the computer and then installation on the navigation device.

    Important: Do not disconnect your navigation device. Your navigation device will display a message to say when it is safe to disconnect it.

    Once the installation is complete, you will see the message YOU'RE READY TO GO! in MyDrive Connect. Click the My Content button to return to the MY CONTENT page.

  7. When you see the message on your navigation device that the installation has completed, disconnect your navigation device from your computer.
  8. You can now use your navigation device with the installed map.

    Note: If you have installed a map of a new region, you have to switch maps on your navigation device to use that map. For more information, see How do I switch between the maps installed on my device?

Is this answer helpful?