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You can use MyDrive Connect to update, change or install new maps on your navigation device.
To see the steps for updating a Wi-Fi®-enabled device using a wired connection and your computer, click this link.
If you don’t have MyDrive Connect installed on your computer, use one of these links:
Connect your navigation device to your computer and start MyDrive Connect. Log in with your TomTom account if prompted, and wait until your device is turned on.
When your device is connected, MyDrive Connect automatically checks for updates and syncs any changes from your device.
Click either My Content or the green button named View Updates to manage your content.
NOTE: If your device isn’t shown as Connected with the green checkmark, or doesn’t show up at all here, click here to jump to the troubleshooting section.
Click View Updates or My Content in the menu bar to see a list of the available updates.
Note: If there is a software update available for your device, you need to install this before you can update your maps. The Navcore update is already checked and at the top of the list, so just click Update Selected to install it. [click to see image]
To download and install updates tick or untick the checkboxes to the right to choose what to update, then click Update Selected.
The update(s) are first downloaded to your computer, then transferred to your navigation device, and finally installed and prepared for use.
Make sure you don’t disconnect your navigation device from the computer until both the device and MyDrive Connect says that the update has been completed.
Is your update not starting or getting interrupted?
Click here to jump to the troubleshooting section
You can also add, delete or change the maps you have installed on your navigation device in the My Content tab.
When you scroll down to My Maps, you see the maps that are installed on as well as available for your device. Click on a map image to see more details.
If your device is not recognised by your computer and is just listed as Not Connected in MyDrive Connect, first make sure to check the connection between your computer and device:
If your device is still not shown as Connected, see: Navigation device not connecting to computer (MyDrive Connect)
Before you update your device we recommend that you have at least 8GB free space available on computer.
When it comes to the free space on your navigation device, MyDrive Connect will let you know if an update or map does not fit on your device. Depending on which device you have, you might choose to free up space before installing a map, select a smaller version of a map, or expand the device’s memory capacity with an SD card.
Sometimes an installation can get interrupted or stuck, or you may see a map listed as Corrupted under My Maps. This is often caused by issues related to internet connectivity.
For more information on failed map installations, or more detailed troubleshooting steps for redownloading maps, see: No maps available (MyDrive Connect)