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This FAQ contains information that may not be applicable to your device. More information.
MyDrive Connect is an application that helps you manage the contents and services of your navigation device.
If you have not yet installed MyDrive Connect on your computer, you can download it here:
|Download MyDrive Connect for Windows|
|Download MyDrive Connect for Mac OS X|
To ensure you are using the latest version of MyDrive Connect, do the following:
By using MyDrive Connect, you can see what updates you are able to download, and how long each subscription (Speed Camera Updates or LIVE Services) is valid for. Once a subscription has expired, you must renew it in order to receive updates to speed camera locations.
Note: If your device connects to TomTom Services using your Smartphone or a built-in SIM card, you will receive Speed Camera updates over the air, provided you have a valid Speed Camera or LIVE Services subscription. You can also download fixed speed camera locations using MyDrive Connect as described below.
To update the fixed speed cameras locations on your navigation device, follow the steps below.
Note: This button is called Install if the speed cameras are not installed on your device. Click Install to install the speed cameras on your device.
Note: The speed cameras offered will depend on your map. If you have a map that covers multiple countries you will be offered speed cameras for each of the countries that TomTom has speed cameras for.
MyDrive Connect downloads and installs the latest fixed speed camera locations.
Once the installation is complete, you will see the message YOUR DEVICE HAS BEEN SUCCESSFULLY UPDATED in MyDrive Connect. Click Done to return to the MY CONTENT page.
To enable speed camera alerts on your device, do the following:
Tap Alert settings to change a sound effect.
Note: Speed camera alerts are only given when you are driving at 60% or more of the allowed speed.
You can now use your navigation device with the latest fixed speed camera locations.