If you get an error in TomTom HOME, click Report to TomTom (anonymous). Click OK and continue to use TomTom HOME. The error message will be sent to TomTom anonymously; we will not be able to trace this error to your device. It is used for monitoring of errors.
Tip: We are continuously making improvements to TomTom HOME to make it faster and better, so make sure that you are using the latest version of HOME. From the HOME menu bar, click Help then click Check for HOME update. The latest version is 126.96.36.19969 (Windows) / 188.8.131.5270 (Mac).
Click on one of the error messages below to see more information about the error and how you might solve the issue:
If your error message is not listed above, we can try to resolve it based on the actions that caused the error message: