What do the error messages in TomTom HOME mean?

Updated: 22/05/2015 08.05 PM

If you get an error in TomTom HOME, click Report to TomTom (anonymous). Click OK and continue to use TomTom HOME. The error message will be sent to TomTom anonymously; we will not be able to trace this error to your device. It is used for monitoring of errors.

Tip: We are continuously making improvements to TomTom HOME to make it faster and better, so make sure that you are using the latest version of HOME. From the HOME menu bar, click Help then click Check for HOME update. The latest version is (Windows) / (Mac).

Error messages:

Click on one of the error messages below to see more information about the error and how you might solve the issue:

What were you doing when the error appeared?

If your error message is not listed above, we can try to resolve it based on the actions that caused the error message:

Was this answer helpful?
Please tell us how we can make this answer more useful.
Wybierz jedną z opcji
Please select one of the options below to tell us why this answer is not helpful. We will use this information to improve our support.

Total Votes:



  • MyDrive Connect updates and compatibility
    Important update for Windows XP

  • New Zealand map
    The most up to date map for New Zealand is version 9.51.
    This map version fixes the issue with incorrect speed limits.