Linking your navigation device to your TomTom account

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To receive updates, every TomTom navigation device has to be linked to a TomTom account.

How you link a navigation device to a TomTom account depends on the program used by your device. Find the correct instructions by selecting one of the options below.

  • MyDrive Connect
  • TomTom HOME
  • What software does my device use?

Adding a device to your account

  1. Download MyDrive Connect. For more information on how to install MyDrive Connect, view our FAQ. How do I install MyDrive Connect on my computer?
  2. Follow the on-screen instructions to link the connected navigation device to your TomTom account. See the example below.
  3. Tip: You can link up to 10 navigation devices to one TomTom account. Any maps or services you purchase are assigned to the serial number of the device you purchase them for.

  4. You can add another device to your account by clicking My Devices on the home screen of MyDrive Connect, then ADD A DEVICE.

Removing a device from your account

  1. Log in to MyDrive Connect.
  2. Click My Devices. A list of the devices connected to your account is shown.
  3. Click on the garbage bin icon under a device to remove it from your account.
  4. On the next screen, click Remove to confirm removal of the device from the account.
  1. Connect your new navigation device to your computer.
  2. Open TomTom HOME, if it doesn't start automatically.
    If you have not yet installed TomTom HOME on your computer, you can download it here:
    Image   Download TomTom HOME for Windows
    Image   Download TomTom HOME for Mac OS X
  3. Follow the on-screen instructions to log into your TomTom account.
    A window opens stating that the connected device is not linked to your account.
  4. Click Update my account from the list of options to link the connected navigation device to your TomTom account. 

Multiple devices

If you have multiple TomTom navigation devices that use TomTom HOME, you will need to create a TomTom account for each device. You need a separate email address for each TomTom account. If you have other navigation devices that use MyDrive Connect, you can link up to 10 of these navigation devices to the same account.

MyDrive Connect or TomTom HOME?

To update your navigation device, you need to use either MyDrive Connect or TomTom HOME. To check which of the two programs you need to install in order to update your device, go to What software do I need to update my device?

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